Senior Associate Revenue

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY:

Supports all aspects of revenue and accounts receivable, ensuring all deadlines are met with the highest degree of accuracy. Ability to work independently with minimal supervision. Ability to exercise judgement with customers and employees regarding invoice processing and reconciliations.

DUTIES AND RESPONSIBILITIES:

Responsible for customized billing. Ensures compliance with customer billing requirements on processed invoices.

Contacts customers to request payment of delinquent accounts.

Confers with customers as needed regarding terms of sales, service, or work agreements, billing questions, procedural issues, or other concerns.

Records information about financial status of customers and status of collection efforts.

Prepares collections and aging reports.

Reviews, records, and reconciles payments and amounts paid to customer’s account.

Researches customer claims of invoice payment and/or discrepancies.

Coordinates customer requests for invoice copies, with accounting support staff, as requested.

Interfaces with appropriate departments or customer representatives to secure proper payment approvals

Oversees maintenance of accounts receivable files and records.

Makes recommendations for process improvement and efficiencies

Prepares and reviews revenue reports; reviews and reconciles periodic reports to maintain current reconciliation status for billing and collection associated accounts.

Assists with monthly closings.

Assists with related special projects as required.

QUALIFICATIONS:

Associate degree (A.

A.) or equivalent and a minimum of three-five years related experience, or equivalent combination of education and experience.

Proficient in MS Office (strong knowledge of Excel required), Oracle (preferred)
Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Acute attention to detail.

Excellent written and verbal communication skills.

Ability to prepare ad hoc reports and business correspondence with little notice.

Strong organizational, problem-solving, and analytical skills; able to manage time as this position will work independently

Ability to identify, discern and make appropriate decisions on executing payables/receivables and appropriate escalation to Accounting Manager

COMPETENCIES:

Diversity
- Demonstrates knowledge of EEO policy;
Shows respect and sensitivity for cultural differences;
Educates others on the value of diversity;
Promotes a harassment-free environment;
Builds a diverse workforce.

Ethics
- Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically;
Upholds organizational values.

Adaptability
- Adapts to changes in the work environment;
Manages competing demands;
Changes approach or method to best fit the situation;
Able to deal with frequent change, delays, or unexpected events.

Analytical
- Synthesizes complex or diverse information;
Collects and researches data;
Uses intuition and experience to complement data;
Designs work flows and procedures.

Business Acumen
- Understands business implications of decisions;
Displays orientation to profitability;
Demonstrates knowledge of market and competition;
Aligns work with strategic goals.

Customer Service
- Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance;
Meets commitments.

Dependability
- Follows instructions, responds to management direction;
Takes responsibility for own actions;
Keeps commitments;
Commits to long hours of work when necessary to reach goals;
Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative
- Volunteers readily;
Undertakes self-development activities;
Seeks increased responsibilities;
Takes independent actions and calculated risks;
Looks for and takes advantage of opportunities;
Asks for and offers help when needed.

Planning/Organizing
- Prioritizes and plans work activities;
Uses time efficiently;
Plans…