Body Shop Office Administrator/Accounting Booker- Park Place Bodywerks Plano
Listed on 2026-03-03
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Administrative/Clerical
Office Administrator/ Coordinator
Plano, TX, USA
Job DescriptionPosted Wednesday, January 21, 2026 at 6:00 AM
About Asbury
Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer
. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
The purpose of the Office Administrator/Accounting Booker is to ensure an extraordinary client experience while creating client advocates. To post final charges on completed repair orders, verifying that all labor and parts charges are documented.
Essential Duties and Responsibilities- Posts final charges on completed repair orders, and make sure that necessary support documentation is with repair order (RO)
- Verifies that proper operation codes and warranty damage codes are present on documentation and in compliance of dealership and manufacturer standards
- Knows and understands the manufacturer warranty policy and procedures
- Determines and enters the applicable labor operation codes, failure codes, and other administrative data required
- Records (flag) the appropriate technicians for the hours earned on the operations they performed
- Ensures that all deductibles are properly documented so they are collected from the client at the time of repair completion and vehicle delivery
- Communicates with Parts Department and Technicians to verify that all charges are documented;
Enters and revises information and description of repairs in computer system - Prepares and delivers repair orders for billing
- Obtains proper management authorization for policy charges (for any department) and/or discounts applied to a repair order
- Acts as back up to the front desk and Cashier as needed;
Scans closed ROs - Issues POs for vendors and processes POs and invoices
- Knows and understands the Client Concern Resolution (CCR) process, and utilizes the program to achieve client satisfaction
- Knows and understands the Company's Privacy and Information Security Policy, and adheres to its requirements
- Attends weekly department meetings
- Assists with the accounting schedules and accounts receivables
- Meets with the Body Shop Director regularly to review business matters and develop plans to increase profitability
- Opens and closes repair orders for all incoming and outgoing vehicles in a timely manner
- Builds reports for Supervisors as needed
- Books and closes tickets
- Other duties as assigned
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires "people" skills and a genuine desire to service the client.
A positive attitude and willingness to be a team member are essential to this position.
Education and/or ExperienceHigh school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Physical DemandsWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to utilize manual dexterity as well as stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other- Results-Oriented
- Decision Making
- Organizational skills
- Teamwork
- Flexibility
- Stress Tolerance
- Responsive and proactive
- Accountability
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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