Administrative Assistant or Senior Administrative Assistant

Job Title

Administrative Assistant or Senior Administrative Assistant

Parkway Service Center

Full-Time, Regular

The target hourly rate for the Administrative Assistant is between $19.75 and $23.70; for the Senior Administrative Assistant, between $22.87 and $27.44.

The Public Works Department is seeking an energetic and experienced administrative professional. This position supports Plano’s Public Works department in an administrative manner. We are looking for a team member who embodies our core values of respect, teamwork, trust, safety, and communication, and who thrives in a fast‑paced, customer‑focused environment. The ideal candidate will bring a strong foundation in administrative operations, including processing orders, managing high‑volume calls and emails, coordinating customer requests, processing payments, and assisting with data tracking and reporting.

This position reports to the Administrative Support Supervisor and supports Plano Public Works operations. Customer service is at the heart of everything we do, so the successful candidate must be highly responsive, detail‑oriented, and committed to delivering a positive experience for every customer interaction.

Monday – Friday 8:00am – 5:00pm. Schedules may change to accommodate operational needs.

• Comprehensive medical, dental, and vision plans
• Membership in the Texas Municipal Retirement System (TMRS), with City match 2:1 upon retirement
• Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
• Up to three weeks of paid vacation
• Up to three weeks of paid sick leave per year
• Nine paid holidays
• Tuition Assistance
• Free Library Card
• Free recreation center membership

Equal Opportunity Employer – EOE/M/F/V/D