Operations​/Administrative Support

Position: Operations/ Administrative Support
Operations Support/Admin (Data Center)

Position Summary

The Operations Support/Admin (Data Center) provides project coordination and high-level administrative support to data center operations and executive leadership. This role is responsible for managing operational projects, coordinating schedules, and ensuring seamless communication across teams. The position plays a critical role in maintaining organizational efficiency by balancing project oversight with executive support functions such as calendar management, meeting coordination, and reporting.

Key Responsibilities

Project & Operations Support:

* Coordinate and support operational projects within the data center environment, ensuring timelines and deliverables are met

* Track project milestones, action items, and dependencies across cross-functional teams (Operations, Facilities, IT, Security)

* Prepare project documentation, status reports, and executive summaries

* Assist in process improvement initiatives to enhance efficiency and service delivery

* Monitor and report on KPIs, SLAs, and operational metrics

Executive & Administrative Support:

* Manage complex calendars for senior leadership, including scheduling meetings, prioritizing conflicts, and coordinating across time zones

* Organize and prepare materials for meetings, presentations, and executive briefings

* Coordinate internal and external meetings, including logistics, agendas, and follow-ups

* Maintain accurate records, reports, and documentation for leadership review

* Serve as a point of contact between executives and internal/external stakeholders

Communication & Coordination:

* Facilitate communication between technical teams and leadership to ensure alignment on priorities

* Track and follow up on key action items from leadership meetings

* Assist in planning and coordinating operational reviews, audits, and leadership meetings

* Support vendor coordination, including scheduling, documentation, and communication

Qualifications

Education & Experience:

* Bachelor's degree in business administration, Operations, or related field (or equivalent experience)

* 3-5+ years of experience in project coordination, operations support, or executive administration-preferably in a data center or technical environment

Skills &

Competencies:

* Strong organizational and administrative skills with exceptional attention to detail

* Experience managing executive calendars and supporting senior leadership

* Ability to handle sensitive and confidential information with professionalism

* Strong written and verbal communication skills

* Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)

* Familiarity with project tracking tools (Smartsheet, Asana, Jira, or similar)

* Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment

Key Performance Indicators (KPIs)

* Timely and accurate scheduling and calendar management

* On-time completion of project milestones and deliverables

* Executive satisfaction and responsiveness

* Accuracy and quality of reports and documentation

* Efficiency of meeting coordination and follow-up execution

Work Environment

* Data center and/or corporate office environment (onsite)

* Frequent interaction with technical and operations teams

* May require flexibility to support leadership schedules

* House 8am-5pm

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