Administrative Assistant, Senior

Job Overview

The City of Plano, through the Public Works Department, is looking for an energetic and experienced senior administrative assistant to join the Compost Operations division. The role supports Texas Pure Products, a nationally recognized municipal composting program that transforms yard trimmings and organic materials into high‑quality compost, mulch, and soil blends used throughout the region.

• Process orders and coordinate high‑volume customer requests via phone and email.
• Assist with data tracking, reporting, and invoice processing for payment.
• Maintain accurate records and support day‑to‑day administrative operations.
• Provide responsive, detail‑oriented customer service and represent the program positively.
• Collaborate closely with the Compost Operations and Business Manager and the Assistant Director of Public Works – Community Services.
• Conduct administrative duties in a fast‑paced, customer‑focused environment.

• Strong foundation in administration operations, including handling orders, managing high‑volume calls, and coordinating customer communications.
• Proven ability to handle detailed, routine data entry and financial processing tasks.
• Excellent communication skills and a commitment to delivering a positive customer experience.
• Ability to work collaboratively in a team environment while maintaining a high level of independence.

• Comprehensive medical, dental, and vision plans
• Membership in the Texas Municipal Retirement System (TMRS) with a 2:1 city match upon retirement
• Fully funded Retirement Security Plan (RSP)
• Up to three weeks of paid vacation
• Up to three weeks of paid sick leave per year
• Nine paid holidays
• Tuition assistance
• Free library card and half‑price recreation center membership

Equal Opportunity Employer – EOE/M/F/V/D