Office Manager

Office Manager I

Are you a natural leader with a passion for people and process improvement? We may have the role for you! We are looking for an exceptional Office Manager I to join our team and help keep everything running smoothly. In this role, you'll be responsible for overseeing resources, training, and continuous improvements to ensure our front desk teams are working at their best and may be required to travel to various locations as needed.

You'll manage front desk and other logistical operations while safeguarding the physical and operational security of our facilities. Your oversight of our administrative coordinator team will ensure stellar customer service for both internal and external customers, as well as continuous maintenance of all office spaces so that everyone always has what they need to do their jobs effectively. You'll be a key partner supporting various Human Resources, Security, IT, and Facilities requirements, and as the go-to person for our team you'll coordinate appropriate resource allocation and provide support and guidance whenever needed.

You'll even get to leverage your planning expertise to lead the coordination of company meetings and events, track expenses, and maintain budgets. Plus, as a tech-savvy superstar, you'll help us optimize our systems and processes to ensure efficiency and drive innovation. But that's not all – you'll function as a critical change agent and help drive the implementation of continuous improvement initiatives to foster successful adoption among your team.

Additionally, as the liaison between landlords, vendors, contractors, and key functional stakeholders, you will build strong relationships, facilitate effective communication, and drive cross-functional collaboration. If you're an organizational ninja with a passion for process improvement, we want you on our incredible team of administrative professionals! Apply now and take the first step in an exciting career journey.

Responsibilities:

• Welcome, screen, and badge visitors in accordance with security procedures. Answer and direct incoming calls professionally.
• Maintain and manage office supply inventory to ensure availability.
• Receive, sort, and distribute daily mail deliveries. Facilitate shipping and receiving of office items.
• Assist in coordinating meetings, including scheduling, conference room setup, catering, and IT equipment requests.
• Provide administrative support to on-site personnel, including preparing and submitting expense reports and purchase requisitions.
• May serve as the Facility Security Officer (FSO), maintaining personal and facility clearances and providing security education and briefings.
• Assist Human Resources with new employee orientation.
• Assist the organization's management by providing administrative support to onsite Vice Presidents and/or Directors as needed.
• Oversee the daily workflow of the office and ensure that office operations are efficient and align with the policies and procedures of the organization.
• Supervise administrative coordinators, and other support staff including hiring, training, and evaluating employees, as well as scheduling and managing their workload.
• Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to office operations and address issues in the office, from interpersonal conflicts to technical problems.
• Organize office events, meetings, and other gatherings, ensuring that all details are handled from logistics to accommodations and equipment.
• Ensure that the physical environment of the office is maintained, which includes organizing repairs, managing cleaning and maintenance schedules, and ensuring compliance with health and safety regulations.
• Travel to local SNC offices in Texas as needed.
• Support budget planning and tracking budgets for facilities services, maintenance activities, and other office operations like renovations and event planning. Handle basic bookkeeping tasks, process invoices, and manage expenses.

Qualifications You Must Have:

• Bachelor's degree in Business Administration or related field.
• 7+ years of relevant experience in office administration.
• Relevant experience can be considered as a substitute for the required educational qualifications. In the absence of a degree, a minimum of 11 years of related experience is required.
• Higher level relevant degree may substitute for experience.
• Advanced in Microsoft Office Suite (e.g. Word, Excel, Outlook, Teams, One Note and SharePoint Online), Multi-line Phone Systems (e.g. Cisco Attendant Console), Facility Access Control Systems (e.g. C-Cure, Splan VMS) and Project Management Applications such as Smartsheet.
• Competent technical skills with experience to support updating and backing-up software, troubleshooting IT issues, and coordinating repairs and maintenance.
• Competent ability to lead, motivate, and manage office staff, fostering a productive and collaborative work environment.
• Ability to develop solutions to a variety of complex problems and…