Maintenance Coordinator

Maintenance Coordinator I

Position Type:
Full time

Weekly Scheduled

Hours:

40

State:
Texas

City:
Carrollton

Zip Code: 75007

Total Base Pay Range: $52,500.00 - $75,000.00

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of Avalon Bay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows.

And we're looking for people who want to help us do it. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.

The best people want to work here. We hope you're one of them.

The Maintenance Coordinator I is responsible for managing the administrative tasks for a large, complex community or group of communities (neighborhood). This associate supports the maintenance or office administrative functions, depending on the needs of the community or neighborhood, which includes supporting some or all of the following processes: service requests, preventive maintenance, on-site purchasing, move-ins, renewals, move-outs, project management, and general administration.

Supports the service request process, which includes entering, tracking, and closing service requests, and follows up on outstanding issues and completes warm calls. Supports the preventive maintenance and project management processes, prepares resident communications, schedules appointments, tracks and closes preventive maintenance tasks, assists with contract preparation, and maintains files to comply with company policies. Supports the move-in, move-out, and renewal processes;

schedules inspections, move-ins and move-outs; prepares resident communication packages and lease paperwork; prepares the itemized receipts and photos for security deposit submittals. Support the office with resident amenities and security to include parking, guest suites, community room reservations, electronic access, resident package delivery/acceptance, etc. Updates maintenance and environmental documentation, such as carpet replacement logs, hot water tank replacement logs, exterminating logs, lead paint notification, asbestos awareness, etc.

Supports the office and maintenance purchasing processes, enters orders and invoices, researches aged orders and invoices, confirms the receipt of goods, and communicates accruals to the Accounting department. Maintains partnership with the Customer Care Center. Provides general administrative support, such as report preparation and meeting coordination. Monitors and adheres to applicable Vivmark policies and Procedures and ensures compliance as needed with federal, state, and local laws, specifically Fair Housing regulations.

• High School diploma or equivalent (GED) required.
• Bachelor’s degree preferred.
• 1 - 2 years of multi-family or related (retail, commercial, or hospitality) property management experience preferred.
• Strong communication, organizational skills and the ability to multi-task.
• Ability to prioritize duties accordingly.
• Listens and quickly develops rapport with residents and associates and successfully solves problems.
• Completes repetitive administrative tasks with high attention to detail and limited mistakes.
• Manages multiple on-going…