Receptionist, Administrative​/Clerical

Receptionist

The Receptionist is the first point of contact for clients, vendors, employees, and visitors, managing front desk operations, answering and directing phone calls, and providing general administrative and clerical support. This role requires maintaining a professional, approachable, and courteous demeanor, ensuring a positive impression of the company. The Receptionist plays a critical role in creating a positive impression of the company for clients, vendors, and visitors.

As the face of the organization, the Receptionist is responsible for ensuring all inquiries are handled promptly and accurately. This position must work independently within established guidelines and contribute to maintaining a professional and efficient office environment.

Plano, Texas

• Answer, screen, and direct incoming calls to the appropriate person or department following established procedures.
• Provide callers with information such as company address, directions, fax numbers, and website details.
• Greet and assist visitors, job applicants, vendors, and clients, directing them to the appropriate staff member or department.
• Assist with special projects as needed.
• Coordinate PTO with Partner team to ensure smooth daily operations and provide coverage during absences.
• Perform additional clerical tasks such as photocopying, and data entry.
• Handle multiple phone lines and direct inquiries to the correct resources, even when managing several requests simultaneously.
• Stay calm, organized, and professional in high-pressure situations, dealing with irate callers, multiple callers, and varied personalities.
• Work effectively as part of a team and independently, maintaining a structured schedule to ensure uninterrupted front desk coverage.

• High school diploma or equivalent; additional qualifications are a plus.
• Minimum of 1-2 years of experience in an office environment, preferably in a receptionist role.
• Experience using a multi-line phone system in a high call volume environment is highly desired.
• Strong organizational skills, multitasking ability, and attention to detail.
• Excellent verbal and written communication skills and a strong customer service orientation.
• Proficiency with Microsoft Office products (Outlook, Word, Excel) and familiarity with general office equipment.
• Ability to handle sensitive information with discretion and professionalism.

Salary will generally fall between $37,782 - $47,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing  or by calling  ext.

791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.