Vehicle Inventory​/Reconditioning Coordinator Plano

Overview

Manage, write, and track all Reconditioning, PDI, and Inventory Recalls. Responsible for communication, work allocation, supervision and training of a team of Technicians and Porters to ensure efficient and productive team performance and a compliant reconditioning process. The incumbent is responsible for efficient and timely processing of used vehicle reconditioning, PDIs, and recall completion for all New / Used vehicles. Supporting and achieving the Auto Nation four day turn around target.

The RPR goals are to produce: increased Used Vehicle Gross and average monthly sales, by providing high quality, front line ready vehicles ready to be placed online; increased After-Sales Internal Gross managing the Recall, Reconditioning and PDI process.

• Responsible for all internal repair orders written for PDI, CPO, New / Used Required Recalls and reconditioning service for all used vehicles.
• Participate in service and sales team meetings to provide updates on prior day performance.
• In conjunction with Service Director/Manager, maintain a schedule of Reconditioning / PDI Service Technician and Porter absences for training, vacation or personal reasons to assure proper staffing to meet work demands.
• Identify all store inventory with open recalls, schedule and complete when parts are available.
• Liaise with parts / service team for timely recall completion. For non-brand products, liaise with other company stores selling the brand or non-company stores for recall completion.
• Conduct a walk around inspection with Used Car Manager of all store owned vehicles prior to recon to identify the type of inspection / certification required to bring the vehicle up to Auto Nation Appearance Standards.
• Create a comprehensive estimate based on inspection and technician findings, including specific work required, total cost, and timing prior to work being performed.
• Communicate via RPR Compass (when available) to get approval for additional work when needed.
• All repairs shall be on a single repair order and closed by the next business day of work completion.
• Manage all Reconditioning within After-Sales Compass RPR system, utilizing all functions to maintain a status of all vehicles.
• Ensure best parts options and correct price are used for all recon work; insure the correct labor time and sale amount are used based on an approved labor time guide.
• Ensure each CPO criterion is fulfilled, consistent with OEM and Auto Nation standards.
• Manage the Reconditioning vendor relationships to improve quality, cycle time and timely invoices.
• Demonstrate behaviors consistent with the company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers.
• Adhere to all company policies, procedures and safety standards.

• Must meet company’s requirements for employment.
• Valid in-state driver’s license and maintain an acceptable, safe driving record.
• Ability to drive manual transmission vehicles.
• Professional appearance.
• Demonstrated customer service skills.
• Previous industry knowledge preferred.
• High school diploma or the equivalent.
• Ability to read and comprehend written instructions and information.
• Production related experience preferred.
• ASE certification preferred.
• Excellent written, oral and interpersonal communication skills.

• Exposure to inclement weather.
• Ability to operate an automobile.
• Prolonged periods of standing, stooping and bending.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented.

Pay: $20/hour + monthly bonus

• Competitive compensation and 401k matching
• Healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear
• Access discounts through You Decide, a website with offers from top providers and retailers
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