Strategic Business Insights Director

Join our Team. Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position.

We are seeking a dynamic and driven Consultant to join our team at Ericsson, where you will have the opportunity to drive customer engagements from lead generation to contract fulfillment. You will work in close collaboration with the Key Account Manager to ensure that consulting projects are delivered on time, within budget, and with superior quality. Your role also involves providing thoughtful analysis and propelling improvements on customers' processes, operations, IT, or network.

As a key player in Ericsson's business, you will nurture profitable relationships by closely interacting with customers to identify new business opportunities.

• Develop Insight-Led Sales Strategies
  • Create compelling, data-backed perspectives on telecom industry trends (e.g., 5G/6G, cloudification, AI in networks, Open RAN) to shape sales strategies and customer conversations.
• Translate Network Complexity into Business Value
  • Convert deep telecom network and technology concepts into clear business, financial, and operational implications for CXO-level stakeholders.
• Lead Executive-Level Client Engagements
  • Engage in senior client interactions, guiding discussions from problem framing through insight delivery and commercial alignment.
• Drive Opportunity Identification and Deal Shaping
  • Identify white-space opportunities within telecom operators and ecosystem players; shape and support high-value deals using insight-driven narratives.
• Build Thought Leadership and Market POVs
  • Produce high-quality thought leadership, market scans, and point-of-view documents that differentiate the company in telecom sales pursuits.
• Partner with Sales and Account Teams
  • Act as a strategic partner to sales teams, influencing account strategies, pipeline prioritization, and pursuit planning.
• Conduct Strategic Analyses
  • Lead analyses across telecom economics, network TCO/ROI, competitive positioning, and transformation roadmaps.
• Synthesize Complex Data into Clear Recommendations
  • Distill large volumes of market, network, and financial data into crisp, actionable insights and recommendations.
• Mentor and Guide Junior Talent
  • Coach analysts and consultants on structured thinking, insight generation, and executive storytelling.
• Represent the Company Externally
  • Serve as a credible industry voice in client workshops, conferences, and executive briefings.

• Bachelor’s in engineering in Telecom or similar;
  Master's/MBA preferred.
• Extensive professional background spanning 15+ years, with at least 5 years at a leading global management consultancy and additional leadership experience gained within the telecom or broader technology ecosystem.
• Demonstrated ability to structure ambiguous problems, develop hypotheses, and drive insight-based recommendations—consistent with EM/AP-level consulting experience.
• Strong understanding of telecom operator business models, network architectures, and industry dynamics (e.g., RAN, core, transport, OSS/BSS).
• Proven ability to communicate confidently and clearly with C-suite and senior executive audiences.
• Experience influencing or supporting sales outcomes, including deal shaping, value articulation, and opportunity prioritization.
• Exceptional skill in crafting concise, persuasive narratives supported by data and insights.
• Background comparable to Engagement Manager or Associate Principal roles in top-tier consulting firms (e.g., McKinsey, BCG, Bain, or equivalent).
• Ability to analyze telecom economics, investment cases, and transformation ROI with rigor and credibility.
• Proven track record of managing multiple senior stakeholders across functions, geographies, and cultures.
• Self-starter mindset with end-to-end ownership of insights, client impact, and commercial outcomes.
• Ability to thrive in fast-moving, high-expectation environments where problems are not fully defined.

to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

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