Senior Product Delivery Associate - Identity & Access

Job Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Identity and Access Management Certification, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Manage product offerings, update roadmaps, client engagement, and continuous improvement
• Promote Agile practices and assist the team in transitioning from current processes
• Support Team Leads in fostering a culture of ownership, responsibility, and quality
• Facilitate and participate in stakeholder communication to prioritize work and meet business objectives
• Collaborate with stakeholders to define epics and stories with clear acceptance criteria
• Balance prioritization of issues, business-as-usual tasks, and project deliverables
• Provide stakeholders with timely progress reports, highlighting successes and risks
• Manage team risk and security requirements, escalating gaps and implementing remediation plans

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Bachelor’s Degree or equivalent experience
• Experience in Identity & Access Management and/or Technology Risk Management
• Ability to develop and articulate business cases and features with financial implications
• Strong analytical skills, keen attention to detail, and results-driven, with a willingness to challenge the status quo for improvement
• High energy and capability to work under pressure with minimal supervision
• Proficiency in Agile methodologies and creating product artifacts like roadmaps and user journeys
• Excellent communication skills for engaging both technical and non-technical audiences, and strong interpersonal skills for managing relationships with diverse stakeholders

• Developed knowledge of the product development life cycle
• Expertise in product management, strong UI/UX background, and user-centric design
• Strong REACT, FIGMA and EXDS background. Knowledgeable in AI/ML and large data sets. Proficiency with SQL
• Ability to partner with stakeholders to identify solutions and define user stories with acceptance criteria
• Experience in maintaining the product backlog and advising on options, risks, and priorities
• Cross-functional collaboration with infrastructure, support, and engineering teams
• Proficiency in facilitating new functionality implementation through training and demonstrations

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or…