Account Manager - META - Fremont

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of innovative energy‑saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage, and display, to nurture the development of innovative manufacturing and sustainable cities. As a world‑class corporate citizen guided by its mission statement, “To provide innovative, clean and energy‑efficient solutions for a better tomorrow,” Delta leverages its core competence in high‑efficiency power electronics and its ESG‑embedded business model to address key environmental issues, such as climate change.

Delta serves customers through its sales offices, R&D centers, and manufacturing facilities, which are spread across nearly 200 locations on five continents. Delta has 158 sales offices, 72 research and development centers, and 48 manufacturing facilities worldwide.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Sustainability World Index for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership‑level ratings for its substantial contributions to climate change and water security issues, and was named Supplier Engagement Leader for its continuous development of a sustainable value chain.

• Develop and maintain strong relationships with key OEM/ODM customers to support long‑term business growth and customer retention
• Create and execute account strategies to achieve or exceed annual revenue goals, customer satisfaction metrics, and business objectives
• Act as the primary point of contact for customer communications, escalations, and ongoing account management activities
• Coordinate with internal cross‑functional teams, including Product Management, Program Management, Operations, Engineering, and Supply Chain to ensure alignment with customer expectations
• Manage customer programs and business activities from opportunity development through production support and post‑launch follow‑up
• Support RFQ coordination, commercial discussions, forecasting activities, and business reviews with customers
• Monitor customer demand, project timelines, and operational performance to ensure successful execution and continuity of supply
• Identify opportunities for business expansion and drive growth within existing accounts
• Facilitate customer meetings, quarterly business reviews, and factory visits to strengthen customer engagement and partnership
• Track and analyze account performance, customer trends, and market activity to support strategic planning
• Ensure customer concerns and issues are addressed promptly through effective communication and escalation management
• Foster collaboration and teamwork across internal departments to support customer success and operational excellence

• Achieve overall account revenue and growth targets
• Strengthen customer relationships and improve customer satisfaction
• Drive successful execution of customer programs and projects
• Maintain accurate forecasting and business planning activities
• Improve responsiveness and coordination between customer and internal teams
• Identify and develop new business opportunities within assigned accounts
• Support strategic account planning aligned with company objectives

• Strong account management and customer relationship building skills
• Excellent communication, presentation, and negotiation abilities
• Ability to manage multiple customer programs and priorities simultaneously
• Collaborative team player with strong cross‑functional coordination skills
• Strategic thinker with strong problem‑solving and organizational abilities
• Self‑motivated, results‑oriented, and customer‑focused
• Ability to work effectively in a fast‑paced and dynamic environment
• Strong business acumen with the ability to understand customer needs and align solutions accordingly
• Adaptability and ability to build trust with…