Consultant​/Senior Consultant - Network

Position: Consultant/Senior Consultant - Network Performance
Overview and Summary

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.

One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!

Position Overview:

This position is part of a client-facing account team responsible for supporting the delivery and evolution of a Network Performance - Urban Science solution, with responsibility for managing monthly reporting, advanced analytics, and ongoing network support. The position requires a strong on-site presence and close collaboration with client stakeholders to ensure accurate, timely, and insight-driven deliverables. Key responsibilities include processing and analyzing complex datasets, developing advanced SQL queries and stored procedures, and producing clear, visually compelling reports and presentations that translate data into actionable business insights.

The role also involves providing hands-on support across network analytics tools and sustainment and project-based work, while demonstrating strong workload management, technical expertise, and the ability to effectively manage client relationships and expectations in a fast-paced, collaborative environment.

This role has current Hybrid Workplace flexibility local the Dallas area and work in person in our Plano, TX and client office as needed, currently three times per week (Tuesdays, Wednesdays, Thursdays), though this may change as business needs evolve. During initial training, additional visits may be required to support hands-on learning and a smooth onboarding experience.

URBAN SCIENCE is committed to providing an employee experience that is inclusive and welcoming and recognizes that having a wide range of perspectives and world views fosters better outcomes. We work to ensure that policies, practices and procedures relating to hiring, training, development, career opportunities and salary are administered equitably. We assure that we operate in accordance with all applicable employment laws and hold our employees accountable to do the same.

We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.

Essential Duties and Responsibilities

* Plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.

* Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high-quality data.

* Assists management in creating estimates and proposals for clients to better understand the proposal process.

* Serves as a contact for, and develops relationships with, the client to effectively respond to client requests and inquiries in a timely manner and help improve client satisfaction.

* Acquires and maintains a thorough understanding of client data for assigned projects to properly create client deliverables.

* Tracks, processes, analyzes and verifies data to improve accuracy and quality.

* Assume responsibility for accurate and high-quality data being utilized on assigned projects.

* Accurately performs application coding and testing functions associated with the development of custom client software.

* Use technical skills to accurately update and maintain Urban Science internal software systems.

* Adheres to quality control standards for Urban Science and client organizations.

* Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.

* Attends project meetings and participates in presenting project status updates to client representatives or internal management to clearly communicate project status, conclusions and results.

* Proactively communicates with management to provide updates and report issues in a timely manner.

* Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).

* Partners with internal teams to ensure that software is properly installed, set up and functioning at established quality levels.

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