Product Manager - Utility Billing

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Yarmouth, Maine

10-25%

• Defines product strategy and roadmap aligned with business objectives and market opportunities.
• Acts in an expert capacity for multiple product(s) and solutions to identify trends, gaps, and positioning opportunities.
• Creates plans and strategies to achieve the product objectives, including published product roadmaps that will articulate the product direction to both internal departments and external clients.
• Establishes organizational alignment and buy-in of future product strategy.
• Drives go-to-market strategy including pricing, positioning, and launch planning.
• Assists Sales Enablement with pricing strategies.
• Coordinates with sales and marketing teams on product messaging, training, and client feedback.
• Collaborates with executive leadership and product strategy to align product initiatives with company strategy to validate product-market fit.
• Influences priorities of department work.
• Partners with engineering, design, and QA teams to ensure feasible and timely product delivery.
• Leads cross-functional product teams through planning, execution, and delivery cycles.
• Presents product updates and performance metrics to stakeholders and leadership teams.
• Manages relationships with key clients and partners to gather requirements and validate solutions.
• Monitors client satisfaction metrics and implement strategies to improve retention and engagement.
• Creates User Focus groups to validate and adjust current product vision/strategy.
• Provides input regarding partner relationships on whether to buy, sell, or partner on new features.
• Builds / maintains relationships with 3rd party integration vendors.
• Champions new technologies and functions required to keep Tyler competitive.
• Proactively communicates with senior management on the product’s performance, any major issues with the products or any changes in the market or competition related to the product area.
• Contributes to the advancement of the team environment through integrity, leadership, and continuous knowledge transfer.
• Mentors product analysts on best practices and career development
• Mentors staff and team members, with a focus on professional growth, product ownership and leadership.

• Bachelor's degree Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
• Typically, 5+ years of experience working with enterprise-level software development projects and applications.
• Proven track record of the highest knowledge.
• Highly advanced knowledge of Agile SCRUM development processes.
• Excellent analytical and problem-solving skills.
• Excellent knowledge and understanding of the full software development lifecycle and associated methodologies helpful.
• Keen attention to detail.
• Excellent planning and organizational skills including the ability to manage multiple work tasks effectively.
• Excellent interpersonal and communication skills including communicating technical and non-technical information in writing and verbally.
• Knowledge and experience with data modeling, relational databases concepts, and understanding SQL queries.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team and across functional groups.
• Ability to be effective in a fast-paced environment.
• Must be able to travel occasionally if requested.

Salary will generally fall between $103,000 - $159,143 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing  or by calling  ext.

791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.