Director, Services Strategy

## Director, Services Strategy Apply locations:
Plano TX UStime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR100703

We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance.

Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise. To return to the Omni On Power website, . The Director, Services Portfolio Strategy is a high-impact leadership role responsible for shaping and scaling Omni On’s services business across telecom, industrial, and hyperscale markets.
This role partners closely with Sales, Quotation, Service Delivery, Engineering, Operations, Finance, and Marketing to drive portfolio growth, improve profitability, and strengthen customer value throughout the lifecycle of Omni On’s power solutions.
The successful candidate will define and execute the services portfolio strategy, including offer development, pricing, packaging, commercialization, and growth initiatives. This leader will translate market trends and customer needs into scalable, differentiated service offerings that improve uptime, operational efficiency, and long-term customer relationships.
This position requires strong commercial acumen, operational discipline, strategic thinking, and the ability to influence across a highly matrixed organization.
** KEY RESPONSIBILITIES**:
** Portfolio Strategy & Commercialization
*** Define and lead the services portfolio vision, strategy, and roadmap.
* Identify opportunities to expand, standardize, optimize, or rationalize service offerings.
* Develop scalable service packages and value propositions that are easy to sell, buy, and deliver.
* Establish pricing, margin, and recurring revenue frameworks that support disciplined business growth.
* Increase service attach rates across Omni On’s hardware and power system portfolio.
** Market & Customer Insights
*** Lead market, customer, and competitive analysis to inform portfolio and go-to-market decisions.
* Serve as the voice of the customer by translating lifecycle requirements, operational challenges, and total cost of ownership considerations into actionable service strategies.
* Identify and evaluate adjacent growth opportunities, including digital services, remote monitoring, modernization, upgrades, and lifecycle agreements.
** Business Planning & Execution
*** Develop business cases, growth models, and prioritization frameworks based on strategic fit, profitability, and scalability.
* Drive launch readiness through clear service definitions, pricing guidance, sales enablement tools, and commercialization plans.
* Track and improve portfolio performance metrics including revenue, margin, recurring revenue, attach rate, pipeline growth, and installed-base penetration.
* Drive stronger alignment across quoting, delivery, and operations to improve execution consistency and customer outcomes.
* Help build a more scalable, disciplined, and customer-focused services organization.
** Cross-Functional Leadership
*** Partner with Quotation teams to improve proposal quality and commercial discipline.
* Collaborate with Technical Services Delivery to align capabilities, scalability, and operational readiness.
* Work closely with Operations to improve cost-to-serve, quality, and execution consistency.
* Align Sales, Engineering, Finance, Marketing, and Service teams around strategic priorities and execution plans.
** Customer Engagement
*** Support strategic customer engagements, RFQs, RFPs, and large commercial opportunities.
* Strengthen long-term customer relationships through lifecycle-focused service strategies and value-based solutions.
* Drive measurable improvements in service penetration, recurring revenue, and strategic account growth.
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* REQUIRED QUALIFICATIONS:

*** Bachelor’s degree in Engineering, Business, or a related field.
* 10+ years of experience in product management, services strategy, commercial leadership, or related roles within telecom, power systems, data center infrastructure, or adjacent industries.
* Experience commercializing service offerings that improved service attach, recurring revenue, or lifecycle agreement growth.
* Excellent analytical, communication, and stakeholder management skills.
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* PREFERRED QUALIFICATIONS:

*** MBA and/or advanced technical degree
* Proven success developing or scaling service portfolios and recurring revenue businesses
* Strong experience with pricing strategy, margin management, and business case development.
* Demonstrated ability to lead…