Martech Product Manager

Job Description

An employer is looking for a Martech Product Manager to join our growing team in the Plano, TX. This role focuses on developing and translating strategic initiatives into customer facing deployments, always focused on optimizing the customer experience and driving business growth with our reachable customers. Tasks will include:

• Leading the development team from the front of the charge, upholding technical best practices with a heart for the team
• Working cross functionally to understand stakeholder requirements and translating them into actionable tasks for your team and others via tech briefs, business requirement documents, or epics/user stories
• Sharing Mar Tech platform expertise by spreading knowledge of current and potential future features to empower the best in customer experiences
• Understanding and building Mar Tech integrations, data flows, journeys, and personalization and finding new ways to leverage technologies to better digital experiences
• Leveraging Agile frameworks to ensure high quality, efficient execution and customer experiences

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 7+ years of experience in Martech product management
• Well versed in B2C CRM channel execution and customer data-driven marketing and strategy
• Strong bias for action and demonstrated desire for ownership & accountability
• Ability to work closely with software development teams, both internally and externally
• Manage agency relationships and be a key contact for agency partners
• ESP platform experience (experience with Braze is a plus, not required)
• CRM, CSM, and CDP system experience Experience managing direct reports
• Experience with Agile methodologies (epics, features, stories, sprints) and project management tools (Jira, Confluence) a plus
• Treasure Data experience (CDP)
• QSR or agency experience preferred