Senior Director, AI Insurance Solutions Product Leader

Senior Director, AI Insurance Solutions Product Leader

Company: NTT DATA Services

Location:

Plano, Texas (United States)

We are seeking a Senior Director, AI Insurance Solutions Product Leader to shape, build, and scale a portfolio of AI-powered Service-as-Software solutions for the insurance industry. This role reports to the Executive, AI Solutions Product Leader and leads the industry product agenda within the broader AI Solutions Platform portfolio. The leader will translate industry needs into repeatable AI product concepts, guide product execution, support commercialization, and partner closely with Forward Deployed Engineering, Product Engineering, industry, sales, delivery, and platform teams.

This is not a traditional product owner or consulting delivery role – it is a senior product leadership role focused on moving from bespoke services to reusable, platform‑led AI products.

• Shape the product strategy and roadmap for AI Insurance Solutions.
• Identify high‑value use cases across Life, Annuities, and Property & Casualty insurance, including underwriting, claims, policy administration, servicing, distribution, risk, and compliance.
• Guide MVP definition, product build, launch readiness, adoption, and continuous improvement.
• Ensure industry products leverage shared AI platform capabilities and the 70% standardized / 30% configurable model.
• Support commercialization through product narratives, solution packaging, sales enablement, and strategic pursuit support.
• Convert market and client learning into reusable product patterns, accelerators, and roadmap recommendations.

• Develop and refine the product strategy for AI Insurance Solutions, aligned to the broader AI Solutions Platform and Service-as-Software strategy.
• Assess client needs, market demand, competitive trends, regulatory considerations, and industry shifts such as AI-assisted underwriting, claims automation, policy servicing, agent and advisor enablement, risk analysis, compliance support, and customer service modernization.
• Recommend roadmap priorities, product sequencing, business cases, and investment trade-offs for review by the Executive, AI Solutions Product Leader and senior governance forums.
• Define where capabilities should be standardized through the shared AI platform versus configured for industry-specific needs.
• Own day-to-day product leadership for the industry portfolio, from idea shaping and MVP definition through launch readiness and ongoing improvement.
• Define and prioritize roadmaps, epics, features, release plans, and product maturity milestones.
• Partner with engineering, AI/ML, architecture, cloud, security, delivery, and FDE teams to translate product priorities into executable build plans.
• Ensure products meet enterprise expectations for security, compliance, reliability, explainability, usability, and operational readiness.

• Design products using the 70% standardized / 30% configurable model to improve repeatability, scalability, speed to value, and margin potential.
• Ensure solutions can integrate with policy administration, claims, underwriting, distribution, CRM, data, workflow, and enterprise applications.
• Identify common client patterns that should become reusable workflows, agent capabilities, templates, data models, integrations, or platform services.
• Reduce bespoke delivery by working with platform, FDE, and engineering teams to industrialize repeatable assets.

• Support GTM, sales, client executives, industry leaders, finance, and marketing in product positioning and market activation.
• Contribute to packaging, pricing inputs, value propositions, sales enablement, demos, product narratives, and executive client materials.
• Support strategic pursuits where the industry AI product portfolio is central to the opportunity.
• Help connect product capabilities to pipeline creation, TCV contribution, revenue realization, and margin improvement while overall commercial ownership remains with business and sales leadership.

• Serve as…