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Senior CRM Platform & QA Specialist — Omni-Channel Excellence

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Upbound Group
Full Time position
Listed on 2026-07-07
Job specializations:
  • Business
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Upbound Group in Plano, TX is seeking a Senior CRM Platform & QC Specialist. This role involves managing CRM channels and optimizing customer interactions through email, SMS, and direct mail.

The ideal candidate will have 4-5+ years of CRM experience, a Bachelor's degree, proficiency in SQL, and familiarity with tools like Zeta Marketing Platform and Salesforce. This in-office position offers an opportunity to blend creativity with data-driven strategies while collaborating across various departments.

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Position Requirements
10+ Years work experience
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