Senior Product Manager - AI

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

Service Link is redefining the mortgage services landscape through cutting‑edge technology, data‑driven insights, and AI‑powered solutions. We partner with leading lenders and financial institutions to help them accelerate strategic goals, optimize operational efficiency, and deliver exceptional customer experiences.

Our commitment goes beyond traditional services – we leverage advanced automation, predictive analytics, and intelligent platforms to transform complex processes into seamless, scalable solutions. At Service Link, innovation isn’t just a buzzword; it’s the foundation of how we uphold the highest standards of quality, compliance, and service excellence.

We’re seeking a hands‑on, driven Senior Product Manager to join our AI team and lead the creation of next‑generation mortgage tech products powered by AI. This role is for someone who doesn’t just think big but also rolls up their sleeves to make it happen. You’ll be at the forefront of building intelligent solutions that challenge the status quo and deliver real‑world impact.

• Own the end‑to‑end product lifecycle from ideation and strategy to execution and iteration for AI‑driven products.
• Design product APIs based on functional decomposition.
• Partner closely with engineering, design, data science, and business stakeholders to re‑engineer business processes using AI and to bring innovative ideas to life.
• Leverage AI and automation to solve complex problems, unlock efficiencies, and create new value streams.
• Navigate ambiguity and constraints whether organizational, technical, or regulatory with creativity, persistence, and a solutions‑first mindset.
• Champion a culture of experimentation, learning, and continuous improvement.
• Define and track success metrics, ensuring products deliver measurable outcomes and scale effectively.

• You’re hands‑on and thrive in the details whether it’s writing product specs, analyzing data, or testing prototypes.
• You bring passion, determination, and resilience to every challenge, and you’re not afraid to push boundaries to get things done.
• You’re a creative problem solver who can find a path forward even when the road isn’t clear.
• You understand how to work within and around constraints from compliance to legacy systems without losing sight of the vision.

• 5–12 years of product management experience, ideally in fast‑paced, innovation‑driven environments.
• Experienced at conceptualizing, building and launching AI‑powered or automation‑centric products.
• Ability to reimagine existing processes and redesign the future workflows leveraging AI.
• Hands on experience with LLMs, RPA, GPT‑based tools in building enterprise grade products.
• Excellent communication and stakeholder management skills.
• A bias for action, experimentation, and learning.

• Background in B2B SaaS, enterprise platforms, or regulated industries.

• Be part of a high‑impact team shaping the future of intelligent products.
• Work on cutting‑edge technologies with real‑world applications.
• Enjoy a flexible hybrid work environment based in Dallas.
• Collaborate with passionate, mission‑driven innovators.

Service Link, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.