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Executive Director, Customer Experience Strategy
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-11
Listing for:
JPMorgan Chase
Full Time
position Listed on 2026-07-11
Job specializations:
-
Business
Corporate Strategy
Job Description & How to Apply Below
JPMorgan Chase is seeking an Executive Director for Customer and Client Experience Strategy in Plano, Texas. This role involves leading a team responsible for enhancing customer experiences across various journeys including acquisition, onboarding, and servicing.
Your leadership will focus on building a vision for customer engagement, analyzing feedback, and defining measurable improvements. The ideal candidate will have over 10 years of experience in consumer and commercial businesses and demonstrate exceptional communication and analytical skills.
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