Director , Product Research

Position: Director I, Product Research
Description

Small Commercial Property Line of Business Manager

Candidates who live within 50 miles of our Boston, Portsmouth, Columbus, Plano or Seattle offices will be on-site two days per week.

About the Role

We are seeking a people leader to join our Small Commercial Line of Business Management team - a team that sits at the forefront of building market-leading products and driving strategic growth. In this role, you will lead a team of four while serving as the senior Property subject matter expert, owning countrywide Property analytics, product strategy, building new products, and guiding P&L performance for the line.

This is a high-visibility role that blends deep technical expertise with strategic leadership. You will serve as a key driver of both profit and growth, leading cross-functional work streams, shaping the expansion of our new BOP product into additional industries, and enabling new coverages - all with Property as your foundational area of expertise. Your insights and recommendations will directly influence senior and executive-level decision-making.

What You'll Do

Property P&L & Performance Management

* Guide the Property line P&L within the Small Commercial portfolio, partnering with State teams to monitor performance, identify trends, and deliver actionable recommendations that drive profitability and growth

* Lead moderate to highly complex analyses evaluating product and contract performance, translating findings into clear tactical and strategic recommendations

* Build new Property products, enhance and iterate on in-market Property products

* Serve as the primary point of contact for Property-focused analytics, including ad hoc and formal analysis of key business metrics

Strategy & Product Development

* Drive line of business strategy by leading cross-functional initiatives supporting both new product development and the evolution of existing Property products

* Consult on complex business and design challenges, including identifying and proposing enhancements to Property product offerings

* Monitor competitive landscape, market trends, and industry developments to inform strategic positioning

* Contribute directly to new product concepts and Property product strategy

People Leadership & Cross-Functional Collaboration

* Lead and develop a team of four, fostering a culture of curiosity, analytical rigor, and continuous growth

* Lead cross-functional work streams on medium to long-term, moderate to high complexity projects

* Build scalable tools and repeatable processes for use across cross-functional partners and analysts

* Develop and deliver executive-level presentations to senior stakeholders, including Small Commercial leadership and the Chief Product Officer

* Champion knowledge sharing through mentorship, training materials, and formal development sessions

What You'll Bring

* A passion for people leadership, with a proven ability to cultivate an inclusive, engaging team environment where individuals are empowered to grow, collaborate, and do their best work

* Bachelor's degree in Insurance, Business, Finance, Economics, Statistics, or a related quantitative field

* 6+ years of experience in commercial insurance product management, underwriting, or strategy, with demonstrated Property line expertise

* Proven track record of guiding P&L outcomes for a Property or related commercial insurance line

* Strong working knowledge of Small Commercial products, including Property and BOP

* Advanced proficiency in Excel and Power Point

* Proficiency in data tools such as SAS, SQL, Snowflake, and/or Power BI

* Exceptional planning, analytical, communication, and decision-making skills with the ability to lead and inspire others

Qualifications

* Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field. Masters, PhD, or equivalent helpful given quantitative work they are leading.

* Minimum of 7, typically 10 years or more relevant work experience.

* Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).

* Must have exceptional planning, analytical, decision-making, communication, and project management skills.

* Expert knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL).

* Significant understanding of competitors' pricing strategies and relationship to our own.

* Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies.

About Us

Pay Philosophy:
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may…