Plano- Customer Care Supervisor & Coach
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-14
Listing for:
Collectors Universe, Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Collectors Universe, Inc. in Plano, TX, seeks a Supervisor of Beckett Customer Care to lead daily customer care operations and drive service results. You will coach Team Leads and CSRs, manage KPIs across channels, and work with cross‑functional teams to optimize processes from the Plano office.
The role emphasizes leadership, performance coaching, and a hands‑on approach to improve customer experiences while ensuring on‑site presence five days a week.
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