Special Projects Lead, Beckett

Collectors is a leading provider of technology solutions for the collectibles industry and seeks a Special Projects Lead to partner with the Director of Operations in driving high-impact operational initiatives for Beckett.

• Lead cross-functional operational projects from concept through implementation, coordinating stakeholders across Operations, Customer Service, Product, IT, Finance, HR and other business functions.
• Plan, develop, and execute project plans, timelines, milestones, communication plans and implementation strategies, and track progress to ensure successful completion.
• Identify, assess and mitigate project risks, and develop practical solutions to keep initiatives moving forward.
• Prepare project updates, executive summaries and recommendations for leadership.
• Research operational challenges and develop data-driven recommendations; analyze performance, staffing, productivity, workflow efficiency and capacity.
• Build dashboards, KPI reporting, executive summaries, and operational scorecards to support leadership decision-making.
• Evaluate existing operational workflows to identify inefficiencies, bottlenecks and opportunities for improvement, and design practical solutions to increase efficiency, quality and scalability.
• Develop and maintain SOPs, work instructions, workflow documentation and process maps, and support implementation of new processes.
• Identify opportunities to eliminate manual work through process redesign and automation.
• Partner with Software Development, Product, IT and Operations teams to define business requirements for system enhancements and coordinate operational software projects from requirements gathering through implementation, testing, validation and rollout.
• Build strong working relationships across multiple departments, facilitate meetings, workshops and project discussions, and communicate findings and recommendations clearly to leaders at all levels.
• Support managers through process implementation, documentation, and organizational change; contribute to a culture of accountability, collaboration, continuous learning and operational excellence.

• Bachelor’s degree in Business, Engineering, Operations Management, Project Management or a related field; or equivalent professional experience.
• Typically 3–5 years of experience in Operations, Project Management, Business Analysis, Program Management, Process Improvement or a related field.
• Demonstrated experience leading cross-functional projects with multiple stakeholders.
• Exceptionally strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Strong analytical, problem-solving and critical-thinking abilities.
• Ability to influence and coordinate work across teams without direct authority.
• Excellent written, verbal and presentation skills.
• Advanced proficiency in Microsoft Excel; experience with Power BI or similar business intelligence tools preferred.
• Experience working within manufacturing, production, fulfillment, logistics or operations environments is preferred.

• Experience with Lean, Six Sigma, Project Management or Operational Excellence methodologies.
• Experience with automation and digital process improvement.

A successful candidate will parse high-impact operational initiatives from planning to implementation, become a trusted project leader across Beckett Operations, improve organizational execution, develop meaningful operational reporting and decision-support tools, improve business processes through documentation, standardization, technology enhancements and collaboration, and increase the organization’s capacity to execute strategic initiatives.

Salary range: $68,. Actual compensation may vary based on location, experience and skill set. This role may be eligible for bonuses, commissions or other forms of compensation.

Collectors is committed to equal employment opportunity and does not discriminate on the basis of race, color, ethnicity, ancestry, religion, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability or veteran status. If you require an accommodation to apply or interview with us due to a disability or special need, please contact

This position is located in Plano, Texas. The role may require occasional travel.

Collectors never asks for personal information such as bank account or Social Security numbers. If you receive a suspicious offer, please contact