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Senior Sales Support Lead - Process & Escalations
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-04
Listing for:
Optimum
Full Time
position Listed on 2026-08-04
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Optimum, a leader in connectivity, seeks a Senior Sales Support Specialist to own escalations, improve processes, and ensure accurate order management and sales tools. The role focuses on real-time address serviceability, billing integrations, and driving efficient support operations across projects.
Ideal candidates have strong sales and customer service experience, plus Excel reporting skills and the ability to multitask in a fast-paced call center environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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