Mid Level] Operations Manager 5 - MX Care+ System Integration & Operations (17469-1
Listed on 2026-08-05
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Business
Operations Management, Business Systems & Technology Analysis, Change Management
Operations Manager 5
Oversee and optimize operational processes for the MX Care+ team, focusing on system integration and set-up efficiency. Act as liaison between IT/dev teams and the Care+ business, driving requirements gathering, system analysis, and process improvement. Lead tactical execution of system set-up including SKU creation and product mapping across multiple channels. Collaborate cross-functionally to ensure timely deployment of systems and solutions while monitoring performance metrics.
Support internal and external partners in Korea and India; must be able to work outside US business hours 10-15% of the time.
Bachelor's degree in Business Administration, Operations Management, or a related field. Minimum of 5 years of experience in operations management with a focus on system integration and set-up. Strong understanding of operational processes and project management methodologies. Proven ability to lead and manage cross-functional teams. Excellent communication, problem-solving and analytical skills. Fluent in English and Korean (preferred). Experience in the device protection, technology or consumer electronics industry (preferred).
Familiarity with MX Care+ operations and systems (preferred).
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