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Client Service Account Manager - Vice President
Job in
Plano, Collin County, Texas, 75023, USA
Listed on 2026-08-05
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-08-05
Job specializations:
-
Business
Client Relationship Management
Job Description & How to Apply Below
Category:
Client Advisory
Job Schedule:
Full time
Posted Date: T13:29:18+00:00
Job Shift: Day
Base Pay/Salary:
Chicago,IL $95,500.00-$;
Plano,TX $95,500.00-$;
Irvine,CA $95,500.00-$;
Tampa,FL $90,750.00-$
Do you love managing a large portfolio of clients? You will be responsible for driving a consistent, high-quality client experience, resolving critical issues, and shaping service strategies while advancing digital and AI-enabled capabilities across the service model.
As a Vice President within Client Service Account Management (COS GCB Service), you will lead the delivery of best-in-class service to a portfolio of large, complex corporate subsidiary clients, including entities operating within global structures. This role requires a strategic leader who can operate as a trusted advisor, navigating complex organizational environments, regulatory requirements, and service models.
Job responsibilities:
* Act as key advisor to the client, providing advice and consultation on decision making
* Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues
* Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
* Use product knowledge to recommend and participate in product enhancements and service delivery plans
* Convey complex ideas and client issues with confidence
* Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
Required qualifications, capabilities and skills:
* Minimum 5 years of relevant industry and/or functional experience
* Understanding of core Treasury Services product sets
* Ability to present oral and written communication in an organized, clear and confident manner
* Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments
* Ability to partner with internal colleagues and external clients
* Applies sound judgment during the decision making process; evaluates risk factors
* Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise
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