Product Manager

Overview

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like  one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high‑quality solutions designed to enhance lives and delight those we serve. Toyota Financial Services (TFS) is a separate business entity that delivers best‑in‑class customer experience in an innovative, collaborative environment.

Toyota Financial Services is looking for a Product Manager who is obsessed with the customer, makes decisions with data, and moves with the urgency of a startup inside one of the world's most trusted brands. This role is not a project management position; you will own a product area end‑to‑end, from problem discovery to shipping and measuring success, working closely with business, engineering, and design.

• Own a product area end‑to‑end from discovery through delivery and iteration.
• Talk to customers regularly – run usability tests, join discovery interviews, and use what you learn to shape the product.
• Define product strategy through PR/FAQs and PRDs articulating the customer problem, solution, and success metrics.
• Make prioritization decisions based on data, customer feedback, and business impact.
• Partner with engineering and design – bring the "what" and "why", they bring the "how".
• Ship incrementally – define releases, set acceptance criteria, and deliver working software fast.
• Instrument everything – define success metrics, build dashboards, and use data to decide what to build next.

• 7+ years of product management experience on consumer‑facing digital products.
• Track record of shipping products that customers actually use.
• Experience with customer research: usability tests, interviews, or similar, and applying findings to product direction.
• Strong written communication – can write clear product briefs understood by engineering, design, and business stakeholders.
• Startup mindset with enterprise polish – comfortable with ambiguity, moves fast, and leads with confidence.
• Experience working directly with engineering teams in an agile environment.
• Passion for modern product management practices and AI‑powered tooling.
• Bonus: experience in automotive, fintech, lending, or marketplace products.
• Bonus: experience with AI/ML‑powered product features.
• Bonus: experience building products with regulatory or compliance considerations.
• Bonus: written a PR/FAQ or similar "working backwards" product document.

• Professional growth and development programs, including tuition reimbursement.
• Team Member Vehicle Purchase Discount and Team Member Lease Vehicle Program (if applicable).
• Comprehensive health care and wellness plans for your entire family.
• Toyota 401(k) savings plan with company match and annual retirement contribution.
• Paid holidays, paid time off, and tax‑advantaged accounts such as HSA, FSA, and dependent care FSA.
• Referral services related to prenatal services, adoption, childcare, schools, and more.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.