Digital Retail Sr. Analyst - Sales

Overview Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like  one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow.

with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.)

now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Reporting to the Smart Path/MONOGRAM Digital Retail Manager - Sales, the Smart Path/MONOGRAM Digital Retail Consultant will have two main responsibilities; coordinating, managing, and leading new dealer launches for Smart Path/MONOGRAM and improving the utilization of the platform in existing dealerships through relaunch efforts and training. These activities will require working directly with Toyota/Lexus regional staff with support from existing business partners to execute successfully.

Additional responsibilities will include supporting program enhancement launches as they become available e.g., Rental, F&I, and Signal.

The primary responsibilities of this career position are to enhance the utilization of Toyota Smart Path and MONOGRAM in dealerships that are already live on the platform, while continuing to support the launch of new dealerships.

These activities will also include working closely with your assigned Region/Area to determine dealer performance and identify any knowledge gaps that exist. The Consultant will analyze existing Smart Path and MONOGRAM dealerships to assess current usage and identify opportunities for increased engagement, schedule and attend pre-launch and sustainment activities, develop customized action plans to boost their utilization of the Smart Path and MONOGRAM tools.

In addition, the Consultant will support the rollout of Smart Path and MONOGRAM F&I and Digital Deal Jacket/Credit Services by conducting product demonstrations, supporting dealer launches, and providing refresher training on Smart Path and MONOGRAM Sales, ensuring that dealership staff are fully equipped to leverage the additional platform's capabilities.

• Experience working with dealers, region field staff, and our business partners to enhance Smart Path and MONOGRAM utilization in existing dealerships by assessing current usage, developing, and implementing action plans, and providing ongoing support and training.

• Monitor and analyze performance metrics to measure the success of utilization strategies and identify opportunities for further improvement.

• Provide training to regional and dealership personnel on Smart Path and MONOGRAM tools and enhancements, including refresher sessions and support for F&I rollouts.

• Support the launch of new dealerships onto Smart Path and MONOGRAM, coordinating launch activities and delivering initial training.

• Travel to dealerships and field offices (50-75% of the time) to implement initiatives and collaborate with region field staff.

• Communicate program updates and facilitate the resolution of technical issues.

• Serve as a Smart Path and MONOGRAM subject matter expert (SME), staying current with new features and best practices.

• Contribute to the continuous improvement of Smart Path and MONOGRAM processes and participate in cross-functional activities.

• Assist in training and onboarding new team members within the DEAL team and regions.

• Bachelor’s degree (or higher), or equivalent professional work experience that is relevant to this position.

• Experience in an OEM regional office or held positions at the OEM corporate level with…