Aviation Claims Examiner

What You Will Do

Investigate claims involving aircraft damage and liability. Analyze data from pilot reports and maintenance logs. Determine coverage based on specialized aviation policies. Collaborate closely with mechanics, adjusters, and legal teams.

Aviation expertise:
Direct experience handling aviation insurance claims. Technical knowledge:
Strong familiarity with aircraft reports and maintenance records. Analytical skills:
Ability to interpret complex technical data and policy language. Communication:
Clear, concise verbal and written reporting skills.

Under supervision, ensures that claims processing and claims payment is accurate, efficient, and properly communicated.

Relying on limited experience and knowledge, the Aviation Claims Examiner is responsible for accomplishing the following assignments. These assignments are varied in nature.

• Monitor claims that are high-exposure.
• Review all claims that are in litigation within reserve limits.
• Authorize all requests for settlement on claims within assigned level of authority.
• Prepare all reservation of rights and denial of coverage letters within assigned level of authority.
• Report to the claim executive on the status of the claims.

Follow work plans, established timelines, and pre-defined goals for assigned work. Meet commitments on deadlines.

Communicate activities, results, and observations with employees and management as appropriate.

Identify areas for improvement in existing business practices. Perform work thoroughly in a cost-efficient manner and at a high productivity level.

Comply with all corporate policies and procedures. Report any breakdowns in controls to management. Conduct all activities in a safe manner.

No people management responsibility.

• Bachelor's degree in Business Administration, Insurance, Aviation, a related field, or the equivalent education and/or experience
• 2+ years of relevant and progressive professional experience in claims handling
• Other Possess and have ability to apply knowledge of principles, practices, and procedures
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
• Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
• Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need.

We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.