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Mortgage Dialer Strategy & Omnichannel Lead
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-24
Listing for:
First United Bank
Full Time
position Listed on 2026-08-24
Job specializations:
-
Business
Banking & Finance
Job Description & How to Apply Below
First United Bank in Plano seeks a Mortgage Servicing Dialer Manager to own and optimize outbound and blended dialer strategies across mortgage servicing contact centers. You will govern campaign parameters, prioritization, and routing to support collections, loss mitigation, and customer experience while ensuring regulatory compliance.
The role requires deep expertise in Acqueon and Cisco Webex, strong analytics, and cross‑functional leadership to drive performance and portfolio outcomes.
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