Client Operations Manager III

Are you ready to make a significant impact in the world of payments and merchant services? Join JPMorgan Chase as a Payments Governance Client Operations Manager III and be part of a dynamic team within Third Party Oversight & Governance Operations organization. This is your chance to contribute to meaningful projects that shape the future of Third Party Payment Processing Governance.

Embrace the opportunity to grow, learn, and lead in an environment that values creativity and collaboration. Your journey to success starts here! As a Payments Governance Client Operations Manager III on the Payments Governance Team, you will play a pivotal role in advancing our mission and driving success.

You will be part of a team that thrives on collaboration, innovation, and excellence, working together to achieve remarkable results. Your contributions will be vital to our firm and the wider community, as we strive to make a positive impact. Join us in a culture that values diversity, inclusivity, and professional growth, where your ideas and expertise are celebrated.

• Demonstrate a strong understanding of heightened risk themes and serve as a subject matter expert on the firm’s risk policy decision tree.
• Act as the primary point of contact for reviewing, triaging, and resolving risk escalations for business models requiring enhanced due diligence.
• Maintain comprehensive governance documentation and communicate prohibited or restricted products and services to stakeholders, while serving as a subject matter expert on card network rules and applicable regulatory requirements to assess the design and operating effectiveness of control frameworks.
• Lead and deliver strategic initiatives from intake through execution, including scope definition, milestone management, dependency tracking, risk/issue management, and executive-level status reporting