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Merchant Experience Manager: CX & Growth
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-04
Listing for:
One Park Financial
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
One Park Financial is seeking a Merchant Experience Manager to advocate for merchants and ensure a frictionless end-to-end journey from approval to renewal. You will align customer success, lifecycle marketing, product, and operations around a single north star: the merchant.
You will proactively identify friction, map emotional journeys, and design interventions that improve renewal rates and retention across merchant segments.
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