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B2B Field Service Ops Manager: AI & Data-Driven
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-04
Listing for:
Samsung Electronics Perú
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
AI Business & Operations -
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Samsung Electronics America is seeking a Manager of B2B Field Service Operations to oversee escalations, support service solutions, and drive AI-driven process improvements. The role emphasizes data analysis, forecasting, and customer-centric operations while aligning with company-wide AI initiatives.
Ideal candidates have a Bachelor’s degree with 6+ years of related experience, strong stakeholder engagement, and proven service operations expertise, with opportunities to impact brand loyalty and
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