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AI Transformation Lead - Onboarding & Service Ops
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-06
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-09-06
Job specializations:
-
Business
AI Business & Operations, Change Management
Job Description & How to Apply Below
JPMorgan Chase & Co. in Plano, TX seeks an AI Opportunity Lead to identify and deliver AI-enabled improvements within Client Onboarding & Service Operations.
You will translate operational challenges into automation use cases and partner with cross-functional teams to implement scalable solutions across onboarding, servicing, and contact center journeys. The role emphasizes designing Human-in-the-Loop workflows, governance alignment, and data-driven KPIs, with responsibilities spanning pilot
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