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Senior Service Operations Lead
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-08
Listing for:
Samsung Electronics America
Full Time
position Listed on 2026-09-08
Job specializations:
-
Business
IT Specialist
Job Description & How to Apply Below
Samsung Electronics America, Inc. (SEA) is seeking a Sr. Specialist, Service Operations to elevate service operations through strategic process checks, field auditing, and KPI management.
You will survey customer satisfaction, coordinate with multiple departments, and oversee external partners to ensure efficient service delivery. The role emphasizes governance of vendor performance, cost control, and nationwide service coverage, supporting improvements across product lines and service
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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