Travel & Expense Supervisor

Travel & Expense Supervisor (Corporate)

This position is Hybrid working from our Legacy West Support Center located in Plano Texas

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price.

Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About the role

The Travel & Expense Supervisor is responsible for the administration, governance, and continuous improvement of Sally Beauty Holdings' travel, expense, and corporate card programs. This role provides functional oversight of travel policies, expense management systems, corporate card administration, vendor relationships, and reporting processes. The Supervisor partners with internal stakeholders and external vendors to ensure compliance, cost efficiency, and a positive user experience while supporting the company's financial and operational objectives.

Responsibilities

Travel, Expense & Corporate Card Program Management (50%)

• Develop, maintain, and enforce company travel, expenses, and corporate card policies.
• Manage relationships with travel management companies, expense system providers, and other travel-related vendors.
• Oversee the corporate card program, including:
• New account setup and employee terminations
• Monitoring traveler and purchasing card (P-Card) activity
• Vendor onboarding and administration
• Review of delinquent payments and policy compliance
• Administration of rebate and incentive programs
• Identify opportunities to improve travel and expense processes, controls, and user experience.

Reporting, Analysis & Compliance (35%)

• Prepare and deliver reporting and analysis to support expense management, budget oversight, and policy compliance.
• Ensure recurring reports are accurate, complete, and distributed timely.
• Provide ad hoc reporting and analysis for senior leadership and business stakeholders.
• Monitor spending trends and recommend actions to improve compliance and cost containment.

Vendor & Contract Management (10%)

• Support the negotiation and administration of travel-related contracts and supplier agreements.
• Partner with preferred travel vendors to ensure high-quality service while maximizing cost savings and value to the organization.
• Evaluate vendor performance and recommend improvements when appropriate.

Customer Support & Operational Excellence (5%)

• Provide training and guidance to employees regarding travel, expense, and corporate card policies and procedures.
• Participate in team meetings and support continuous improvement initiatives within Accounts Payable.
• Assist with year-end close activities, internal and external audits, and other special projects as needed.
• Deliver a high level of customer service to employees, leaders, and business partners.

Education

• High school diploma or equivalent required.
• Associate or bachelor's degree in accounting, Finance, Business Administration, or a related field preferred.

Experience

• Minimum of 5 years of experience in finance, accounting, accounts payable, travel and expense management, or a related analytical role.
• Experience administering corporate card and expense management programs preferred.
• Experience working with financial systems and business software applications required.

Technical Skills

• Intermediate proficiency in Microsoft Excel, including reporting and data analysis.
• Proficiency with Microsoft Outlook and web-based business applications.
• Experience with expense management platforms and travel management systems preferred.

Competencies & attributes

• Passionate Learner – inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders;…