More jobs:
Business Operations Specialist; B2B Escalation
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-12
Listing for:
Ektello
Full Time
position Listed on 2026-09-12
Job specializations:
-
Business
Business Systems & Technology Analysis, Business Administration, Business Analyst, Regulatory Compliance Specialist
Job Description & How to Apply Below
Business Operations Specialist (B2B Escalation)
Client:
Global leader in Technology/ Electronics Duration: 12 months contract with HIGH chance for extension or direct employment
Work Location:
Plano, TX (Fully onsite)
Pay rate: $46-50.88/hr w2 + Benefits options
Top required Skills/Experience MS Excel – Intermediate to advanced (VLOOKUP, Pivot Table, and Filter)
Escalations management (Customer Focused)5 years of relevant experience
Summary:
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.
Role & Responsibilities:
B2B CARE Department Operations Support and business planning support
Project support including status tracking, documentation, and detail updates
Cross-departmental collaboration to provide B2B customer satisfaction
Develop B2B dashboards for internal and external stakeholders
Reporting preparation (Supporting role) for Senior leaderships and Global HQ office
Developing and improving B2B service process along with B2B customers’ expectation
Strategical thinking and collaborative preparation for team’s targets
Day-to-day operational supports
Minimum Qualifications 5+ years of related administrative and project management experience BA/BS in Business, Finance, or a related field is preferred
Must have experience with Microsoft Standard Office Suite Must have demonstrated project and program management skills
Proven experience successfully planning and executing large projects and/or events
Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels#LI-MK1
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