Claims Operations Specialist​/Quality Technician

Summary:

The primary responsibility of this position is reviewing Concealed Damage Claims from various biz partners. The goal of this position is to support on-time,in-scope strategic program management and strategic planning. In order toachieve the highest performance, the person in this position is expected to maintain effective communication with key stakeholders and leaders within the division and cross-divisionally where applicable. Also, the person in this position requires an attention to details and an excellent communication skillwith capability of storytelling visually.

Duration : 12 Months (Possibility of extension)

• Investigation:
  
  Review claim forms, bills of lading, and inspection reports to determine ifdamage occurred while in the care of the carrier.
• Documentation Review:
  Analyze photos, verify the validity of the claim
• Perform key program/project management, from planning to project deliverable developments
• Collaborate with key department leaders to develop short to mid-term planning
• Communicate to leadership on program/project progress and escalation/decision points
• Develop content for executive-level presentations and reports to communicate and achieve buy-in for recommendations
• Develop content for and coordinate executive workshops and working sessions

• Preferred Education - Bachelor's Degree is a plus but not required (or equivalent experience)
• 2+years of experience from strategy/management consulting firm or within astrategic planning/corporate development function in a global organization
• Experience communicating with mid-level to top-level leaders (status reports,presentations, in-person meetings)
• Working knowledge of Project Management Fundamentals, Documentation practices, and systems
• Experience working in a global organization is a plus

• Analytical
  
  Skills:
  
  Ability to evaluate complex, sometimes contradictory evidence to determine the true cause of loss
• Attention to Detail:
  Meticulous review of documents to identify discrepancies in concealed damage cases.
• Technical Knowledge:
  Understanding of product damage evaluation.
• Communication& Negotiation:
  Strong written and verbal skills for communicating with claimants and negotiating settlements.
• Experience:
  
  Prefers 2+ years of claims handling or industry experience but not required
• Client service driven with excellent relationship management skills
• Abilityto effectively engage with and facilitate collaboration with diverse groups/stakeholders
• Team oriented, but able to work independently and manage multiple tasks
• Self-directed,self-motivated and results-oriented
• Korean Bi-lingual is a plus.

• Associate degree or higher (bachelors degree preferred not required)
• 0-2years of experience from strategy/management consulting firm or within astrategic planning/corporate development

• Analytical Skills / Communication / results-oriented/punctual/EXCEL proficient

Areasonable, good faith estimate of the minimum and maximum for this position is $ 31.96 is Max Hourly on w2.

I am looking forward to speaking with you today.

Harvey Nashis a national, full service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short periodof time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are partof Nash Squared Group, a global professional services organization with overforty offices worldwide.

For more information, please visit us at

Thanks& Regards,

Anil Raj

Sr.IT Recruiter