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Customer Relations Representative
Job in
Plano, Collin County, Texas, 75023, USA
Listed on 2026-02-25
Listing for:
Raising Cane's
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Raising Cane's - - - Responsibilities:
Engage with customers on general inquiries, food and service complaints and compliments, community involvement requests, technical issues with the app, and other topics;
Thoroughly document all calls, emails, postal mail, or web forms received in the contact center case management software;
Follow processes and procedures and work diligently to recover customers on the first contact;
De-escalate and resolve customer issues with professionalism and empathy
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