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Hybrid CS & Manager – Enterprise SaaS

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Ericsson GmbH
Full Time position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid CS & Renewals Manager – Enterprise SaaS

Ericsson GmbH in Plano, Texas, is seeking a Customer Success & Renewals Manager to lead their Customer Success team. This hybrid role focuses on customer retention and expansion across strategic enterprise accounts.

The ideal candidate will have extensive experience in managing customer success initiatives, leading teams, and possess a deep understanding of the telecommunications sector. This position offers a competitive compensation package and comprehensive employee benefits.

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