Customer Relations Supervisor: CX Leader
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-01
Listing for:
Collectors
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual, Event Manager / Planner -
Management
Client Relationship Manager, Event Manager / Planner
Job Description & How to Apply Below
Collectors is seeking a Customer Relations Supervisor in Plano, TX to manage the Customer Relations Center team. This role ensures customer issues are resolved efficiently while mentoring and guiding Customer Relations Specialists. Ideal candidates will have 6+ years in customer service and 2+ years in a supervisory capacity, with a strong background in operations and process improvement.
The position mandates on-site presence 5 days a week and involves implementing strategic improvements based on customer feedback.
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