Customer Service​/HelpDesk, Data Entry, Office Administrator​/ Coordinator

Overview

Allen Lund Company is a growing transportation brokerage with a history of steady expansion. We are seeking exceptional people to join a fast-paced, team-oriented environment that emphasizes growth, development, and delivering outstanding customer service. This role is an internship with potential for full-time placement for the right candidate.

Compensation
:
Hourly pay range $15-$16. Position may include part-time hours during training with potential for full-time scheduling after internship.

• Core Logistics & Tracking (The Precision Specialist):
  Assist with load tracking, tracing, and ensuring compliance with applicable processes and systems.
• Communication:
  Develop comfort and effectiveness on the phone with carriers and internal teams.
• Booking Loads:
  Gain exposure and training with the potential for booking loads.
• Logistics Support:
  Build loads, set up carriers, update/check calls, and schedule pickup and delivery appointments.
• System Management:
  Update customer systems and provide critical information, updating active load information for shipper and carrier tracking.

Carrier & Documentation Wizardry (The Support Hero):
Ensure proper documentation is sent to Carrier Resources; contact insurance companies for certificates of insurance; call carriers to inquire about lanes, equipment types, and quantities; update insurance information and references.

General Office Hero
:
Answer phones and distribute calls to the appropriate broker; support the accounting function as needed; handle general office duties; uphold company standards by following company principles.

• Mindset
  :
  Self-motivated, enthusiastic team player who thrives in a fast-paced environment; confident, organized, outgoing, and competitive.
• Teamwork
  :
  Values teamwork and is an open communicator.
• Communication
  :
  Excellent and effective communication skills.
• Work Ethic
  :
  Strong customer service orientation and excellent work ethic.
• Efficiency
  :
  Excellent time-management skills with the ability to multitask.
• Attention to Detail
  :
  Highly organized and detail-oriented.

Join us in making a difference. Allen Lund Company is an equal opportunity employer, dedicated to diversity.