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Call Center Agent
Job in
Plano, Collin County, Texas, 75023, USA
Listed on 2026-07-26
Listing for:
HCA Healthcare
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Serve as primary point of contact for patients scheduling appointments;
Handle incoming calls and determine scheduling needs based on intake;
Enter and update patient information in the electronic health record system;
Respond to medical records requests and track referral information;
Maintain accurate notes and ensure reliable attendance for consistent customer service
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