Member Support Specialist — Multichannel Health Benefits
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-02
Listing for:
Doist
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Smith Rx is seeking a customer support specialist for its Plano, TX call center to deliver world-class member service. The role requires 2+ years in a call center, on-site attendance, and a compassionate, patient-centric approach to member interactions.
The position includes 9 weeks of onsite training with 100% attendance, followed by rotating shifts Monday–Friday with some weekends/holidays. Proficiency in Windows, MS Office, and G-Suite is essential.
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