Member Support Specialist, Multichannel - Onsite Training
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-02
Listing for:
SmithRx
Apprenticeship/Internship
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Smith Rx is seeking a call center specialist in Plano, TX to deliver world-class member experiences by handling inbound/outbound calls and documenting issues in our CRM. The role emphasizes empathy, active listening, and clear written and verbal communication.
Requires 2+ years in a call center, onsite in Plano, and proficiency with Windows, MS Office, and G-Suite. Training is 9 weeks onsite at our Lehi, UT office, with rotating shifts including weekends and holidays.
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