Customer Service Representative - State Farm Agent Team Member
Listed on 2026-08-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager -
Sales
Customer Success Management, Client Relationship Management, Account Manager
About Us
Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we’ve built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success.
About UsSince opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we’ve built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success.
What Makes Us Different- Team Bonding:
From friendly competitions to birthday lunches and team outings, we celebrate our successes together. - Community Involvement:
We actively participate in and sponsor local teams, clubs, and events, staying connected to our communities in Highland Village and Plano.
- Competitive pay, individual bonuses, and a health reimbursement plan.
- Retirement plan to help you invest in your future.
- In-house marketing and a steady stream of leads to support your success.
- Unmatched opportunities for growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents.
If you’re outgoing, customer-focused, and enjoy making a difference in people’s lives, this is the opportunity for you. As part of our team, you’ll help market State Farm’s industry-leading insurance and financial service products while building strong customer relationships. Be part of a team that works hard, grows together, and gives back.
Responsibilities- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
- Willing to work between both offices (Highland Village and Plano, TX).
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