More jobs:
Head of Customer Success, Infrastructure Platforms
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-28
Listing for:
JPMorganChase
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
JPMorgan
Chase is seeking a Customer Success Director for Infrastructure Platforms to lead and scale our customer success initiatives across major clients. The role focuses on driving onboarding, product adoption, expansion, and retention while establishing best practices and coordinating with cross-functional teams to deliver exceptional customer experiences.
You will oversee health metrics, coach teams, and align with multiple cloud platforms (AWS/Azure/GCP) to advance customer objectives and
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