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Healthcare Inbound Support Specialist – Onsite Plano
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-08
Listing for:
SmithRx
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Smith Rx is seeking a Seasonal Inbound Call Center Representative to join our Plano, TX team onsite. You will handle inbound calls and outbound outreach, educating members on pharmacy benefits and resolving inquiries with empathy and efficiency.
Ideal candidates will have 2+ years in a call center, strong communication skills, and comfort using CRM tools. Training is onsite, with a Monday–Friday schedule and rotating weekend/holiday shifts; this role emphasizes patient-centric service and HIPAA
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