Mortgage Servicing: Customer Care Specialist
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-09-09
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Spanish Customer Service
Job Description & How to Apply Below
Jobtailor is seeking a customer service specialist to handle mortgage loan inquiries via an Automated Call Distribution system in a Plano, TX office. The role emphasizes accurate information, first-call resolution, and compliant handling of calls from borrowers and third parties.
Core duties include calling routing, payment collection when needed, and documenting interactions in the mortgage servicing system, with Monday–Friday shifts and bilingual Spanish skills as a plus.
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