Make Smiles Happen: Orthodontic Assistant & Treatment Coordinator

Job Description

Wincrest Orthodontics – Plano, TX

About Us

At Wincrest Orthodontics
, home of Dr. Ben Winters—better known as The Bentist—we’re passionate about creating smiles, spreading positivity, and making every patient’s visit unforgettable. As one of the most recognized orthodontic practices on social media, we combine innovation, kindness, and fun to deliver top-notch orthodontic care.

Position Summary

We’re seeking a dynamic team member to serve as both Orthodontic Assistant (50%) and Treatment Coordinator (50%). This unique role blends hands‑on chairside support with patient education, case coordination, and relationship‑building. If you love working with people, enjoy variety in your day, and thrive in a positive, fast‑paced environment, this position is for you!

As an Orthodontic Assistant (Experience Required):

• Assist with orthodontic procedures and ensure patient comfort throughout their visit.
• Take digital 3D impressions, X-rays, and intraoral photos using advanced technology.
• Educate patients about appliances, treatment progress, and smile care.
• Contribute to our fun, engaging culture by building relationships with patients and families.

As a Treatment Coordinator (Experience Preferred):

• Welcome and guide new patients through their first visit and ongoing treatment journey.
• Present treatment plans in a clear, compassionate, and motivating way.
• Review health histories, arrange referral appointments, and support communication with specialists.
• Assist with financial arrangements and payment plans in a professional, patient‑centered manner.
• Maintain compliance with HIPAA and ensure accurate documentation of patient records.

• Required: Experience as a dental or orthodontic assistant.
• Preferred: Prior experience as a treatment coordinator or in patient financial/clinical communication.
• Strong communication skills—both verbal and written—with the ability to connect and build trust.
• A positive, team‑oriented personality with attention to detail and patient service.
• Comfort with technology, including practice management and imaging software.

• Incentive Program: Earn performance bonuses based on your impact.
• Benefits: PTO, holiday pay, and eligibility for additional benefits.
• Culture: Join a team that values kindness, teamwork, and fun while transforming lives.
• Growth: Enjoy ongoing training, professional development, and opportunities to expand your skills.
• Impact: Help patients achieve confident smiles in a supportive, exciting, and innovative environment.

If you’re ready to join Dr. Ben Winters' team at Wincrest Orthodontics and take on this rewarding hybrid role, we’d love to hear from you! Click Apply to upload your resume and let’s create smiles together.